Testimonials
Business
"I just wanted to say a big thank you for all your help. Everything worked out perfectly!
Wishing you happy holidays and a safe new year.
No doubt be in touch for another booking in the future!" Georgia
"Just wanted to say thanks to you for all your help with my transfers over the last couple of days. Special mention to both Mark and Chris who were superb to say the least. Exactly the type of drivers we require. They were thorough, efficient, organised, thoughtful, spoke well and went a step beyond what was required. I really appreciate the work they did.
Thanks again to you and your team. I look forward to dealing with you again soon." Shireene
"I really appreciate your assisting me today to organise a transfer back to my hotel from Luxperience.
Your kindness meant I got back to the hotel in good time to prepare for my conference call and that really helped.
It was a wonderful trip in your gorgeous limousine and I will definitely be in touch in the future when I have a need." Shari
"It’s probably 10% more (Royale). I use Royale for Jane. David has been using Royale and has found them to be more reliable. They also are the only limo company that is able to park directly outside the Arrivals area at Sydney International. However, you should use whichever limo company suits you best. The small savings can sometimes be wiped out with no show drivers. We are a VIP account for Royale (due to being a long standing client, not necessarily a big spend client)." Names withheld
"Thanks for all your help with the last client movements. Can you also please pass on a big thank you to your weekend operations department and your drivers who managed to get cars over to Macquarie Park last Saturday with 30 minutes notice. The client rang at 1240pm and wanted a sedan by 1315pm, it arrived at 1314pm ☺, she did the same thing again an hour later." Toby
"To Whom It May Concern: I recently used your service in Sydney on the 16th May for a one-way from SYD to the CBD. I rarely email comments, but I found it rather important to do so this time. I wanted to extend a HUGE THANK YOU to the lady who took my reservation over the phone (I didn't catch her name) and the driver who picked us up. Their professionalism was AMAZING! I was on business and traveling with my son so I wanted to make it special. I asked the agent to have 'Princess Jayson" on the reader board when we arrived (just for a good laugh). Not only did we share a good laugh over the phone, but the driver was a GREAT SPORT and complied with my request. I've used other car services in SYD before, but never again. You guys won my service. THANK YOU for helping create a life long memory between my son and I!" Kevin
"Just a note to thank Royale for the excellent service provided during our Global CEO’s visit. From my perspective, the car arrangements were seamless and the Team’s ability to deal with changing schedules and the driver’s attention to detail unsurpassed. Once again our sincere thanks to Royale.” Stephen
"My driver this morning was excellent. Polite, professional, friendly. Very impressed." Chris
"I just wanted to send you a quick note to pass on some feedback on your driver.
He took me and 6 other guests from the Four Seasons to the SCG on Monday, and then again the return trip.
Not only was he polite, friendly, and prompt, but I believe he absolutely went above and beyond!
Whilst we were on the way to the SCG, I asked our driver if there was a taxi rank nearby so that I could head straight to the airport afterwards. Following this brief conversation (and whilst I was busy with the event inside the SCG), he went above his call of duty to flag down a taxi for me, and ask him to wait for us to finish. This was such a thoughtful gesture, and definitely unexpected.
I just wanted to pass on the good feedback, it was a great experience.
Have a great day." Rebecca
"Thanks for everything you did for us and our car bookings. The MD was very happy so thanks." Rebecca
"Gents it's been a pleasure working with you both.Thank you for your professional approach and service towards our, at times, trying guests. They have deemed the event a huge success of which you were a part of. So if they choose to do it again and I score the job we maybe doing it again some day." Bruce
"There were quite a few last minute changes over the weekend for our passengers and I just wanted to say a huge thank you to you and your team for being so very helpful and accommodating. It was such a delightful experience working with Royale Limousines, I hope we can do business again together in the future!" Alex
Corporate Events
"We would like to say BIG THANK YOU to your driver who assisted us with transfer on 10/11/2016. Our Japanese clients were very happy with his personality, attitude and superb chauffeuring skills. Please pass our regards onto him and “hopefully” he can do more bookings for us!" Eden
"Thank you for an incredible carnival – everything from your end (as always) was 100% seamless. We love working with you and always know our talent will arrive safely and on time." Gemma
"I just wanted to take this opportunity to let you know how wonderful John was to work with. He was always professional but friendly and made our guests felt at ease. It was definitely worth having the same driver throughout the visit. Please pass on my gratitude to John and I really do hope that we get to see him again in the near future." Peggy
"Thanks for all of your help across the Spring Racing Carnival for Gucci. The transfers ran smoothly on Cup & Oaks once we fine tuned a few details." Courtney
"This email is just to say a huge thank you to you and your team for all your work and efforts over Melbourne Cup Carnival. Your drivers were a delight to work with and thank you for being so flexible and professional at all times. Really appreciate all your hard work Annita and look forward to working with you and your team again at the next big event." Hannah
"A very big thank you to you both for all of your time and effort with our transfers over the last week and a half. Your assistance and quick responses were incredibly appreciated! We honestly can’t thank you enough. Please do send a final invoice as soon as possible so we can arrange to get you paid." Carla
"A big thank you to the legend that is Stephen for today with our VIP guest, he is literally the best and we really are so thankful for him. Please pass this long, he was nothing but fantastic. " Jane
"I wanted to leave feedback for booking ref #MC123. Our driver gave excellent customer service and genuine care and thoughtfulness in our trip this morning. Highly impressed!" Thank you from team A
"Thank you for organising a driver - he was delightful and very accommodating, very impressed with the high standards of service. I appreciate all that you do for me. Look forward to seeing you soon. I will contact you closer when I know our details for Spring Racing Carnival ." Jackie
"Dear Bernard, thank you for your email everyone was very happy with the service your team provided and it was nice to hear this morning that all drivers were ontime. Please thank your team and drivers for the first class service they provided to my Board Members last evening." Yours sincerely Jo
"Hi Guys, I wanted to make sure this feedback got back to the car company for our driver in Sydney the past 2 weeks. We had the same driver twice in Sydney and he was exceptional. He was always on time, had always thought about what the route to the next meeting was going to be, was polite and very enjoyable to be around. He even bought us coffees each morning which was fantastic. And to top it all off, when it was pouring rain (and it was certainly doing that last Tuesday and Wednesday) he made sure none of us were ever without umbrella, despite getting saturated himself. I hope this same driver drives us always, I could not recommend him more highly." Chris
"I had the opportunity to use your services in Sydney on 21 and 22nd of April as provided in Sydney for visiting corporates. FYI, I have been all around the world and use car services and I am delighted to say that your driver was the most outstanding driver I ever had. The weather was horrible and the driver’s dedication to customers, patience and services is beyond words. Job well done and I will never hesitate to seek the same driver for my next visit in Sydney." Tq
"Thank you so much for your support, all the drivers were prompt, friendly and adaptable to our ever shifting schedule. I will highly recommend your service to colleagues and friends." Kelly
"Hi Will, we would like to thank you and your team at Royale Limousines for your efforts and the job well done!
Your drivers in both MEL and SYD are very professional, courteous and helpful.
Special thanks to Tasy in particular who has been most helpful and accommodating and worked his way around at the Apple Store in Sydney (George Street) and managed to get the five units of the latest released Iphone 5 for the President of the Convention and Party!!!
Once again, many thanks to you and we look forward to work with you again for the 2 big groups in both Sydney and Melbourne in December." Regards Bennie
"Just wanted to thank you again for a wonderful experience in the stretch limousine to and from the Socceroos game. I am sure we will do this again and be sure to book through Royale Limousines when we do." Cheryl
Airport Transfers
"The Jones’s wanted me to tell you that the driver who took them to the airport in Sydney yesterday was absolutely wonderful. They felt really bad that they totally forgot to tip him!!" Larissa
"I am a passenger who have already traveled from canberra city to canberra airport. I would like to write an email to express my appreciation for the driver who named Michael. He is such a kind and friendly person. Thanks for helping my father and his understanding. Have a good day." Lin
"My driver was waiting for me at Sydney domestic airport on June 10th after arriving in Sydney. I'm sorry but I'm not sure of his name but he has driven me and my husband on several occasions. I had just received a message my husband had been rushed to Ryde hospital. He assured me he could take me straight there found the hospital number on his phone and drove me there quickly and safely. It was no trouble to change our destination and he was very caring and compassionate. Thank you and look forward to having him drive me in the future." Brenda
"I had a great experience today, having to pick up my family from overseas, it was a nice surprise for them to have a limousine pickup. The car is really nice, and the driver was really nice too. There was a bit of a wait until my family left the customs border, but the driver waited with paciente, and we had a safe and nice drive back home. I'd definitely recommend the services." Everton
"Good morning I would just like to thank your team again for another seemless airport transfer for 06/08/2014 / 09/08/2014 - I didn't grab the first drivers name but he was very professional and polite and as always George is the best - nothing is too much and always goes above and beyond. Thanks again for all your help until next time." Nelson
“Thank you for your note. I have used your service for airport transfers a number of times over the last few months and have always found everything to be fantastic. The drivers, the vehicles and the overall service has been great. I have in fact recommended you to some of my colleagues and will definitely be using you again.” Dylan
“I really wanted to take the time to feedback what an excellent driver Jim was to us yesterday evening.
He called me at my allotted time and I was just getting off the flight, he told me where he was meeting me.
I hadn’t informed him that I was actually at the domestic airport and not international and he was really professional and pleasant, and called me every 5-10 mins to tell me he was en-route to me and there was a little traffic. It doesn’t sound much but you would be surprised how bad some service is and I just think its the little touches that he kept me informed and made the experience so simple and easy, exactly what every driver should do. Great customer service." Thank you Penny
“I received 6 quotes for these jobs and choosing you in the end came down to talking to your staff. I spoke to 3 companies altogether, but the friendliness and “not a problem!” attitude of your team is why I chose your company. The main driver we had was great too, very friendly and helpful. So just saying a big thank you, and it was a pleasure doing business with you, and please pass my comments to your team. I have also recommended you to others.” Hinu
"I would just like to take the time to compliment your driver Ian who drove us to the BNE Dom Airport this morning. He was very courteous and professional and an asset to your organisation." Thankyou
"Many thanks for organizing such a luxuriously comfortable trip to the airport and a fabulous driver. Greatly appreciated! " Michelle
Leisure
”Dear Royale Limousines,
I just wanted to send over a note of thanks for a great ride yesterday…the car was booked for my mother celebrating her 70th birthday…my mother had said that the driver [Victor] and the car booked for this job were immaculately presented. The driver was courteous and professional and drove beautifully. My mother tried to give directions and he accepted them graciously and remained calm for the trip in to town.
Thank you for providing a great service. “ Katya
"I would like to express our gratitude for the impressive service which we received on Wednesday 29th March 2017 with your company.
Royale Limousines provided prompt, courteous, professional and exceptional client services from the initial contact to the conclusion of our evening.
our chauffeur, was punctual and showcased our Rolls Royce in pristine condition. My partner and I enjoyed an adventurous evening which was inspirational and remarkable with thanks to the amazing attributes of the chauffeur and Royale staff. I would definitely recommend this professional and engaging company to any business or individual whom values exceptional experiences.
We will certainly rebook when the opportunity arises. " Jillian
"I would just like to extend my gratitude for organizing a limo service at relatively short notice for my parents' 50th wedding anniversary. The driver allocated for the forward and return journey I'm told was very professional, engaging in conversation without losing his professional stance.
I also like to thank you in organizing this simple task and your politeness and professionalism over the phone was appreciated. I have no hesitation in recommending your company for future engagements." Alexia
"Recently visited the Gold Coast and needed transport with my friends while in the Jupiters Casino area, and your driver was exceptional! I'm a frequent limousine user and have never had a chauffeur so polite, warm and professional, a fact that my friends also agree with. 10/10! Definitely will use this company again after this lovely experience!" Arya
"I just wanted to thank you so much for organising the stretch limo for us last Saturday night and including the lovely champagne. We had a great night and Andrews dad was so happy as he has never been in limo before (it was his 80th bday). The driver was great and all went very well. Thanks again - greatly appreciated." Skye
"I was very happy with the service provided by your driver. I had my elderly parents with me and he was so accommodating in ensuring their needs were met with regard to dropping and picking up close to disabled access. My parents were delighted and said the car drive was the highlight of the night!" Margaret
"Hi Stan, just wanted to say a quick thanks for organising the transfers for us on the Gold Coast recently. Fantastic cars and brilliant drivers!" Kind Regards Toby
"Dear Rose, I would like to sincerely thank you and your driver (he looked very professional and Schmick) for picking up my husband today from Redbank Train Station and getting him home to me safely. The flowers your driver picked up were perfect. Please charge those to the same card details used to book the pick up. I will be recommending your company to my colleagues or anyone who requires something special. I will also use your company again should the occasion arise. Thank you so very much." Lynaire - A very happy wife ;)
"I have been meaning to write to you to thanks so very much for helping to make my husband Jeff's 60th Birthday extra special.
The Aston Martin V8 was a real surprise for him, also like to thank the driver Adam (I think that was his name) for taking so much time to talk about the car & James Bond movies with Jeff it added a really nice touch. Please thank him on my behalf.
Jeff was very impressed with the whole experience." Denice
"When we decided to look for a hire car to transport us to the entertainment area in Randwick I sent a number of enquiries to several companies. Your company was the only one to reply. I am really grateful for that. It show that you have great care for your business and your reputation."
"Both my husband and I would like to thank you and the company for helping to make our Saturday (1 November) evening a very enjoyable evening. With the use of your limousines I certainly enhance our entertainment experience. Both drivers were extremely courteous. Both cars were excellently presented. This experience certainly shows us that the use of a limousine is worth every dollar spent. We would have been waiting for an extended amount of time to return to our hotel after the event if we had used a taxi. Please extend our thanks to both drivers. We will certainly be using you again in the future." Wendy
"Just wanted to send you a quick email to thank you for your help the other week. I also wanted to say how professional both the drivers were. They were both exceptional and made the whole experience a night to remember. They are both a credit to your company and your recruitment process and I would have no hesitation recommending your services in the future. May I please ask you to pass on our gratitude to them and thank them for a truly memorable evening?" Jason
"Thank you for everything that you've done for us. The ride was excellent, the driver was nice and kind. I wish I could say thank you to you in person. I'm sure going to use company services in years to come and gladly recommended you to all my friend here and overseas.
Once again Thank so much. We had the best of our life using Royale Limousines." Indi
"Just wanted to say a big thank you for organising everything for Saturday night, I had an amazing time! The limo was perfect!" Vanessa
Weddings
"I just wanted to send an email and thank you for the service provided on our wedding day, all the drivers were lovely and everything went off without a hitch. Please pass on our thank you to them for doing such a great job and being so friendly and kind. Thank you to you also for assisting us with our booking." Annalisa
"In summary, everything went according to plan and it was a very stress free afternoon and evening in terms of our two transportation bookings.
Driver with the van was great and very accommodating as we went from one location to the other.
Driver later in the night was also excellent and a calming voice of experience to pass on a few choice words on making sure we relaxed and enjoyed ourselves.
The van/car’s themselves were immaculate and really added to the overall experience for the bride and myself.
Obviously, also many thanks to you who patiently cycled through all the variations and update requests with a high level of professionalism and quick pace effectiveness.
I would have no hesitation to recommending Royale Limousines to someone else for the same range/style of services." Nick
"Just wanted to pass on my thanks to your driver who did a great job for us on our wedding day....the bride was very relaxed!" Vincent
"I just wanted to pass on wonderful feedback from Jon and myself (and our bridal party) from our wedding last Friday. Our driver Tony was extremely helpful and patient, and was just the calm we needed on the day! A total professional. Please pass on our thanks again." Mindy
"Just wanted to say thank you so much for everything you did for Ryan and I with organising the cars for our wedding day, Joe was very obliging and speaks very highly of you. Everything was perfect and we really appreciate it! Thank you very much" Daniela and Ryan xx
"On behalf of Peter and Jaimee, they would like to say a BIG THANK YOU to Royale Limousines for the cars on their wedding day. The cars were absolutely amazing and outstanding service on the day. The cars looked fantastic and complemented our wedding theme extremely well. All the drivers went beyond their means and were very helpful and accommodating. We could not have asked for a better drive in all the vehicles. Everything turned out better than expected and they would not hesitate to recommend Royale Limousines to all family and friends for all future weddings. Thank you again for being part of our special day."
"Hi Royal Limousines, just a note to say a big thank you for your excellent service on my daughter’s wedding day - 26th September. The driver and the limo provided was excellent and provided us with a very enjoyable experience to get us to the venue on time with no fuss.
Thanks again for your service, will be definitely recommending you to all our friends for their use of your services." Cheers Warwick
"I just wanted to say THANK YOU SO MUCH AGAIN for the cars for my wedding day. Everyone loved them, the drivers were great and the bus home was perfect for all of us." Vince
"Yes everything was perfect thank you! And the limo driver was such a gentleman and was the cherry on the cake." Darren
"Following my previous email I would like to add that all the drivers were fantastic as they both went over and above. The vehicles were in beautiful condition and all services (excluding your direct contact in relation to the time amendment) surpassed my expectations." Darren
"I just thought to pop you a quick email to thank you for helping us organise our wedding transport. Your driver was very professional and helpful throughout the whole day. It really made our day very easy and very enjoyable! It would be great if you could pass on our huge thanks to him!"
"Had the pleasure of working with one of your Rolls Royce drivers at Bassam & Rana's wedding in Dec 2014. He was professional and astute and I have also sent your details to a customer who is looking for a new Rolls." Richard
"I just wanted to drop a quick line to thank you for the excellent service we received when hiring cars for our wedding on 28th June.
Your range of cars available is excellent, and it was a pleasant surprise to get a quick reply and quote before confirming our booking.
The drivers on the day were very professional and friendly. They arrived early, nothing was too much trouble and they ensured we were comfortable at all times.
The cars were in excellent condition and exactly what my husband had hoped for when he selected them.
I have attached an image from the day, thank you again!" Carlee.
"I was intending to email you on my return but since you've beaten me to it I shall reply, I'm still on my honeymoon :)
On behalf of Renee and I, we really wanted to thank you for going above and beyond for really helping enhance our special day and for handling the aston martin situation so professionally. Joe was outstanding and enthusiastic in ensuring we all had a great time, I loved the car it truly was something special and Renee enjoyed the joyride at night's end.
I will certainly recommend you to other friends looking for wedding car hire and hope to be in touch one day for the aston martin ride. Thanks for everything and ensuring a very special alternative - not many guys can say they were chauffeured to church in a ferrari scaglietti!" Jason
"Joe drove us to and from our wedding on the 21st June. Not only was his service extremely professional, but his kindness and enthusiasm actually made our day. Thanks again Joe." James & Sascha.
"I just wanted to send you a quick email to say how great some of your chauffeurs are.
My husband and I were part of my sister in laws wedding on Saturday and they had hired 3 of your Rolls Royce, one of the chauffers who I have had the pleasure of meeting on a previous occasion (but cannot for the life of me remember his name) was driving the RR drop head which my husband was riding in, he went above and beyond and most importantly made the day fun for the boys! Always a pleasure to be driven by someone so friendly and professional!" Vanessa
"My mum hired 2 cars for my wedding to be transferred to the registry in Sydney CBD. Both drivers were fantastic & extremely friendly & helpful. I do just want to take a moment to say a extra huge thank-you to the gentleman who was driving the white BMW. My now husband had never had to tie a tie before & he was extremely unhappy & stressed bout the way he had to leave the hotel as the tie did not look anything like he had wanted. The gentleman in the white car offered to fix this for my husband & that one simple gesture took all the stress bout the tie off his shoulders & he instantly relaxed about it. I will be highly recommending your company at any given chance. I also had a great experience with the BMW that the Sydney Glass Island arranged to take us from the boat to our hotel at the end of the night. A very nice gentleman drove us a little way around the block but via the rocks so we had an amazing view of he city in the night with great conversation. Thank-you for an amazing experience & the little personal touches by all your drivers excellent customer service." Casey-Lee
"Thanks for your help, all went to plan perfectly.
The Chauffeur did a great job and provided exceptional service. Please pass on my thanks to him and commendation to management." Tom
"I wanted to say thank you so much for your assistance with my brother’s wedding car from last weekend.
The Caprice provided was in mint condition and really well presented as I’ve come to expect from Royale over the years. The driver did a decent job and the day was made that much smoother by having the Bride and Groom driven around all day.”
Paul
"What lovely service. Thank you so much. The drivers were punctual, friendly, careful and courteous and the cars were just right. As it was drizzling it made it more difficult for the drivers but they were not fazed. We thank you and your staff for helping to make Aston's and Jacqueline's wedding a success." Kerry
"Used service previously. Our car arrived on time. The chauffeur was pleasant and very helpful. We were going to the Park Hyatt to get ready for my daughter's wedding. It was a seamless transfer which made us all very relaxed for the exciting, busy day ahead. Thank you so much - I can't recommend your service highly enough." Renate
"Just wanted to say a big thank you for your service at our wedding on the weekend. We have used your service twice before and I wouldn’t hesitate to recommend you to anyone. The service is so professional, the drivers are lovely and think of everything that I would never think of (have we collected our luggage at the end of the night? What is the best way to sit in the car and not crinkle the dress?). All of the cars were on time (if not early) and I really appreciated how your professional service greatly decreased the stress on my wedding day. So, thank you!" Sarah
"I just wanted to email you to say a BIG 'Thank you' for all your help and efforts in helping me arrange my proposal weekend. Your kind nature and wonderful hospitality was really appreciated by both my fiance and I. I would like to apologise for the 1000 emails and phone calls prior to the day but hope you can understand just how important it was to us. Overall it was a great experience and one to remember and it was all thanks to you for helping me with a great deal and organising it all for me.” Gary
"Please pass on our thanks to the drivers from our wedding on friday. The team were fantastic! So polite, calm and friendly. We had a wonderful day and can't believe it is now over - the Groom loved the Aston Martin pick up!
Thanks again for your help. We would certainly recommend Royale to friends and family." Tegan
"Absolutely brilliant service, can't thank you enough." Sarah
"I just wanted to thank you for organising the cars for our wedding day and making last minute adjustments.My husband, myself and our bridal party were very impressed with the professionalism displayed by your drivers.They were all very flexible with following the whims of our photographer and treating us all like VIPs on the big day.Thank you once again.We will be sure to recommend Royale Limousines to our friends looking to get married in the future." Nerina
Hens/Bucks Nights
"I'd just like to pass on my thanks to Royale Limousines. On 1st March, we hired a limo for a friends hens party. When I booked the person I dealt with was very helpful, and happy to answer my questions.I had to make a couple of additional phone calls as some of the details changed and everybody I spoke to was very friendly and nothing was a hassle. The icing on the cake was our driver who could not have done anything to make our experience better! So friendly and nothing was too much trouble to him (not even 10 cackling half drunk girls). The price quoted was exactly what was charged so all in all a very positive experience. I have already recommended your company to several friends and will continue to do so if I hear of anyone requiring vehicle hire."